Student grievances and discipline matters project : good practice guide for handling complaints and appeals in Australian universities.
Since the mid 1990s, participation in Australian higher education has increased markedly. There has been much speculation about whether there has been a significant increase in complaints, including litigation. Since the establishment of the Australian Universities Quality Agency in 2000, universiti...
| Institutions: | University of Sydney University of Technology, Sydney Southern Cross University |
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| Principais autores: | , , , |
| Publicado em: |
Southern Cross University
2009
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| Assuntos: | |
| Acesso em linha: | /resources/Good%20Practice%20Guide%20-%20Jackson%20et%20al%20-%202009%20-%20Final%20Publication%20Version%20-%20online%20version%20supplied%20to%20ALTC%2014%20Jan%2010.pdf |
